Paid for upgrade but didnt work as it should

Hello,
I paid for an upgrade to Pro and received more tokens, but my account still shows that I’m on a hobby plan so i cant add team members.

Hey @jesperribacka-gmailc!

I paid for an upgrade to Pro and received more tokens

By tokens, do you mean v0 credits? OR are you referring to upgrading to a Vercel Pro team? Either way, I believe the best way to help ya out here would be if you can raise a support case via Help since I will require more personal details (e.g. invoice number) to fully triage the issue at hand.

Looking forward to hearing for you :pray:

1 Like

Hello,
I can’t do it via Help because it requires a project, and it says that I don’t have one.

Ah, I see. Would you be able to follow the steps outlined by my colleague here? → Asking for refund but help form won't submit - #3 by webmonkey

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.