Refund needed

Hello, just got charged for team pro. I belived i had cancelled my subscription. Already talked to the AI but i haven’t got any response from the team. How can i get a refund? Today was the automatic charge, just a few hours ago.

Hey there,

You should be able to create Billing ticket using Help form. Let us know if you are facing any issue. The AI bot should prompt you to create ticket once you describe the issue in details.

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I already did that, how long will you guys take to respond? I’m worried that if days pass i won’t be able to get a refund? I’m not using any of vercel services anyways to not use credits or nothing. Could you tell me when will I get an answer?