Wildcard domain is not working

After adding Vercel nameserver to my Godaddy DNS - wildcard domain does not get activated and main domains are deactivated - what should I do ?

If transfering the domain to vercel is only way, I tried that but it does not work either.

Hi, @jeefxm!

Can you share your domain URL with us? Or your DNS records? It’d be helpful to see your configuration.

Thanks for your patience with us :smile:

Yes - The domain is thirdmerch.com.

Updated nameservers:

DNS records won’t show when I point nameservers to vercel:

DNS Records (without Vercel nameservers):

@pawlean Any clue on this?

Thanks for your patience with us! By the way, there may be delays as the Community team are taking a break.

I see two main issues here:

  1. For wildcard domains to work properly, you must use the Vercel nameservers exclusively. The current configuration shows mixed nameserver settings which I believe will cause issues.
  2. When using wildcard domains (like *.example.com), you must configure the domain using the nameservers method. This is because Vercel needs to be able to set DNS records to generate wildcard certificates and verify domain ownership.

Here’s what you should do:

  1. Remove all existing DNS records from your GoDaddy account

  2. Point your domain to use only Vercel’s nameservers:

    1. ns1.vercel-dns.com
    2. ns2.vercel-dns.com
  3. Wait for DNS propagation (can take up to 48 hours, though usually much faster)

  4. Once propagation is complete, Vercel will be able to manage your DNS records and your wildcard domain should activate

This doc may be helpful:

Hey! thanks for the response.

I have had disabled vercel nameservers before --But now it should show that it’s not mixed anymore. Godaddy does not let me delete all the DNS records but I did delete whatever I could - Let’s see if it works


I also tried to transfer the domain to vercel - but I go this error.

@pawlean Any updates about this? Sorry for pushing but this is crucial for us

For the name server configuration to work, you would need to copy the DNS records over to your Vercel dashboard and switch the nameservers over to Vercel. Then you would manage all DNS records from your Vercel dashboard instead of GoDaddy.

:thinking: That transfer error seems like this could be a UI bug. If you prefer to transfer the domain away from GoDaddy, try deleting the domain from your team’s Domains tab before transferring the domain to Vercel. Please let me know how that goes if you try it.

If I have domain in Domains tab that means it’s already active on the vercel right? It’s not there but I still get the same error. I tried to remove all the domains from project domains as well but transfer still does not work

Ok now I get it - when I add domain to project it does not show up in domains tab - that’s the issue

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