Your ticket system is broken and i needed to create a FAKE project just to request a refund.
My ticket is still open. Please fix and refund me. and remove my details from your system because even after canceling you still keep my card details
Hi @paulintegrow-gmailco. I’m sorry you’re having difficulty with this. It sounds like you’re talking about a v0 Premium subscription rather than a Vercel Pro plan, but I’ll include some info about both.
The form has options for Vercel Platform and for v0 as the Product and you should choose the one that relates to your situation. In either case, no project selection should be required on the form if you select Invoice Enquiry as the Problem Area. If you had a different experience with the form, please let me know so we can get it fixed.
If you already created a case, please let me know the number so I can check that it was routed to the right specialists. If you did not already open a case, please submit a new one at vercel.com/help using the tips above and let me know if you run into any trouble.
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