Vercel is charging EXTRA WITHOUT ANY REASON, AND NOT REPLY ALSO ON TICKETS

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Vercel is charging EXTRA WITHOUT ANY REASON, AND NOT REPLY ALSO ON TICKETS

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Hey @raorizwanreact. I’m not able to properly investigate invoice issues, so you did the right thing opening a case.

From what I am able to see, 5 other people joined your team in the last 4 weeks and were removed recently. I imagine that’s why they appeared on your invoice, but one of the billing specialists will be able to investigate and explain the exact details much better than I can.

I see your ticket in the queue and expect that one of the billing specialists will be available to help you soon.

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Thanks for your response, We never ever click on joined team button, So please refund me that amount, It will be tough for me to bear this cost. i have many bills to pay

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Still waiting for the response from your side on my ticket . Kindly resolve this asap, thank s

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I’m not able to issue refunds, but one of our billing specialists will be able to investigate the situation and help in any way they can. They are currently working through a high volume of cases and will resolve your case as soon as they can.

I know this is a frustrating situation. Thank you for your patience.

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thanks for your response . Can you please mark my case Urgent or Important, So any senior person can see that and take action on that

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