Unable to access vercel.com and sites hosted by Vercel

For a few hours now, I have been unable to access https://vercel.com or some of the websites that use vercel such as Hashnode.

ping on vercel.com gives

$ ping vercel.com

Pinging vercel.com [76.76.21.98] with 32 bytes of data:
Reply from 76.76.21.98: bytes=32 time=5ms TTL=247
Reply from 76.76.21.98: bytes=32 time=4ms TTL=247
Reply from 76.76.21.98: bytes=32 time=9ms TTL=247
Reply from 76.76.21.98: bytes=32 time=10ms TTL=247

Ping statistics for 76.76.21.98:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 4ms, Maximum = 10ms, Average = 7ms

and a tracert gives

$ tracert vercel.com

Tracing route to vercel.com [76.76.21.98]
over a maximum of 30 hops:

  1     2 ms     2 ms     2 ms  192.168.1.1
  2     5 ms     4 ms     3 ms  103.42.88.46
  3     *        *        *     Request timed out.
  4    78 ms    37 ms     6 ms  10.250.250.33
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     4 ms     4 ms     5 ms  76.76.21.98

Any idea what I should do? My ISP is gstsoft.in

Have you tried disabling chrome extensions and see if it helps?

I have disabled all my extensions, cleared my cache and flushed my DNS. Yet I am receiving the same issue.

Have you tried using a VPN?

It looks like it could be a ISP block.

I tried using cloudflare’s warp and now it’s working fine.

But I wonder why my ISP would block Vercel mid-day. It was working fine in the morning(11am) and then stopped working a few hours before I made this thread.
If they did block it, I suppose they would also block similar services like netlify but they are working without issues. Any idea what might cause them to block it? Additionally would you be able to contact them regarding this?

I contacted my ISP and they did resolve this.

1 Like

Great to hear, thanks @satindar31!

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