Access Issues to Sites Hosted on Vercel from Kazakhstan

Hello,

I am experiencing issues accessing several websites hosted in the IP range 76.76.21.x. Below are the specific sites I am unable to reach from my laptop using a wired internet connection:

These websites are accessible through VPN, but they are not working when connected via my home ISP. I’ve tried different ISPs including mobile one, but it looks like all Kazakh providers have the same issue with the access. The issue persists across all devices in my local network. Here are the results of a traceroute for one of the sites:

traceroute to reactnative.directory (76.76.21.123), 64 hops max, 40 byte packets
 1  gateway (192.168.1.1)  20.812 ms  1.525 ms  1.335 ms
 2  178.88.48.1.dynamic.telecom.kz (178.88.48.1)  2.853 ms  4.345 ms  3.303 ms
 3  82.200.243.104 (82.200.243.104)  167.626 ms  155.732 ms  95.590 ms
 4  * * *
 5  82.200.159.197 (82.200.159.197)  96.992 ms  92.848 ms  92.904 ms
 6  151.148.8.104 (151.148.8.104)  162.166 ms  94.706 ms  118.548 ms
 7  150.222.192.188 (150.222.192.188)  93.693 ms
    150.222.192.184 (150.222.192.184)  95.659 ms  94.635 ms
 8  150.222.192.177 (150.222.192.177)  110.465 ms  109.034 ms
    150.222.192.183 (150.222.192.183)  144.056 ms
 9  * * *
10  * * *
11  *

The issue persists despite rebooting network equipment, clearing DNS cache, and changing DNS servers. It seems to be related to routing or blocking of IP addresses within this range.

Could you please check if the issue originates on Vercel’s side or with upstream routing to this IP range?

Thank you for your assistance!

Hi, @nagrevtsov! Welcome to the Vercel Community :smile:

We wrote a community post about resolving blocking issues, could you go through it?

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