IP blocked

Help
1

Hi,
My IP is blocked and I can’t access vercel website as well as all of my apps deployed on Vercel.
I’ve run the debug script vercel-debug.sh and this is the output

Domain to test (e.g. example.com):
┌───────────────────────────────────────
├─────── STARTING
│
│ Domain to test: vercel.com
│ Timestamp (UTC): śro 17 lip 12:03:38 2024 UTC
| Timestamp (Local): śro 17 lip 14:03:38 2024 CEST
└───────────────────────────────────────

┌───────────────────────────────────────
├─────── IP Information

{
“ip”: “109.206.219.67”,
“hostname”: “109-206-219-67.host.skynet.net.pl”,
“city”: “Wola”,
“region”: “Mazovia”,
“country”: “PL”,
“loc”: “52.2313,20.9128”,
“org”: “AS41966 Skynet sp. z o.o.”,
“postal”: “01-361”,
“timezone”: “Europe/Warsaw”,
“readme”: “IP Address data API - IPinfo.io”
}
└───────────────────────────────────────

┌───────────────────────────────────────
├─────── Testing 76.76.21.21

PING 76.76.21.21 (76.76.21.21): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2

— 76.76.21.21 ping statistics —
4 packets transmitted, 0 packets received, 100.0% packet loss

1 192.168.100.1 (192.168.100.1) 1.674 ms 0.960 ms 1.728 ms
2 10.10.170.2 (10.10.170.2) 4.113 ms 3.191 ms 3.997 ms
3 r-b1.skynet.net.pl (109.206.192.3) 3.703 ms 3.697 ms 3.567 ms
4 amazon.tpix.pl (195.149.232.79) 7.776 ms 5.006 ms 4.841 ms
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
└───────────────────────────────────────

┌───────────────────────────────────────
├─────── Testing 76.76.21.9

PING 76.76.21.9 (76.76.21.9): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2

— 76.76.21.9 ping statistics —
4 packets transmitted, 0 packets received, 100.0% packet loss

1 192.168.100.1 (192.168.100.1) 2.625 ms 2.601 ms 1.120 ms
2 10.10.170.2 (10.10.170.2) 3.451 ms 3.743 ms 4.188 ms
3 r-b1.skynet.net.pl (109.206.192.3) 4.028 ms 3.817 ms 4.143 ms
4 amazon.tpix.pl (195.149.232.79) 3.845 ms 5.484 ms 4.680 ms
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
└───────────────────────────────────────

┌───────────────────────────────────────
├─────── Testing 76.76.21.22

PING 76.76.21.22 (76.76.21.22): 56 data bytes
64 bytes from 76.76.21.22: icmp_seq=0 ttl=246 time=5.281 ms
64 bytes from 76.76.21.22: icmp_seq=1 ttl=246 time=5.106 ms
64 bytes from 76.76.21.22: icmp_seq=2 ttl=246 time=6.828 ms
64 bytes from 76.76.21.22: icmp_seq=3 ttl=246 time=7.312 ms

— 76.76.21.22 ping statistics —
4 packets transmitted, 4 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 5.106/6.132/7.312/0.956 ms
└───────────────────────────────────────

┌───────────────────────────────────────
├─────── Testing 76.76.21.61

PING 76.76.21.61 (76.76.21.61): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2

— 76.76.21.61 ping statistics —
4 packets transmitted, 0 packets received, 100.0% packet loss

1 192.168.100.1 (192.168.100.1) 2.301 ms 1.705 ms 2.604 ms
2 10.10.170.2 (10.10.170.2) 4.521 ms 6.633 ms 3.631 ms
3 r-b1.skynet.net.pl (109.206.192.3) 19.501 ms 3.478 ms 3.508 ms
4 amazon.tpix.pl (195.149.232.79) 4.907 ms 5.951 ms 4.779 ms
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
└───────────────────────────────────────

┌───────────────────────────────────────
├─────── Testing 76.76.21.93

PING 76.76.21.93 (76.76.21.93): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2

— 76.76.21.93 ping statistics —
4 packets transmitted, 0 packets received, 100.0% packet loss

1 192.168.100.1 (192.168.100.1) 1.482 ms 0.896 ms 0.974 ms
2 10.10.170.2 (10.10.170.2) 3.075 ms 4.028 ms 3.328 ms
3 r-b1.skynet.net.pl (109.206.192.3) 3.712 ms 4.148 ms 3.811 ms
4 amazon.tpix.pl (195.149.232.79) 7.458 ms 4.697 ms 10.481 ms
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
└───────────────────────────────────────

┌───────────────────────────────────────
├─────── Testing 76.76.21.98

PING 76.76.21.98 (76.76.21.98): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2

— 76.76.21.98 ping statistics —
4 packets transmitted, 0 packets received, 100.0% packet loss

1 192.168.100.1 (192.168.100.1) 2.317 ms 1.113 ms 1.015 ms
2 10.10.170.2 (10.10.170.2) 3.488 ms 4.395 ms 3.947 ms
3 r-b1.skynet.net.pl (109.206.192.3) 3.834 ms 4.096 ms 4.211 ms
4 amazon.tpix.pl (195.149.232.79) 3.719 ms 6.356 ms 3.881 ms
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
└───────────────────────────────────────

┌───────────────────────────────────────
├─────── Testing 76.76.21.123

PING 76.76.21.123 (76.76.21.123): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2

— 76.76.21.123 ping statistics —
4 packets transmitted, 0 packets received, 100.0% packet loss

1 192.168.100.1 (192.168.100.1) 2.399 ms 2.534 ms 1.178 ms
2 10.10.170.2 (10.10.170.2) 3.603 ms 3.586 ms 3.493 ms
3 r-b1.skynet.net.pl (109.206.192.3) 3.814 ms 3.420 ms 3.520 ms
4 amazon.tpix.pl (195.149.232.79) 4.395 ms 4.875 ms 4.167 ms
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
└───────────────────────────────────────

┌───────────────────────────────────────
├─────── Testing 76.76.21.142

PING 76.76.21.142 (76.76.21.142): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2

— 76.76.21.142 ping statistics —
4 packets transmitted, 0 packets received, 100.0% packet loss

1 192.168.100.1 (192.168.100.1) 2.584 ms 1.735 ms 1.749 ms
2 10.10.170.2 (10.10.170.2) 3.608 ms 4.222 ms 4.544 ms
3 r-b1.skynet.net.pl (109.206.192.3) 3.997 ms 4.576 ms 3.808 ms
4 amazon.tpix.pl (195.149.232.79) 26.468 ms 52.458 ms 29.430 ms
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
└───────────────────────────────────────

┌───────────────────────────────────────
├─────── Testing 76.76.21.164

PING 76.76.21.164 (76.76.21.164): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2

— 76.76.21.164 ping statistics —
4 packets transmitted, 0 packets received, 100.0% packet loss

1 192.168.100.1 (192.168.100.1) 1.505 ms 0.981 ms 1.909 ms
2 10.10.170.2 (10.10.170.2) 4.161 ms 3.227 ms 3.428 ms
3 r-b1.skynet.net.pl (109.206.192.3) 4.159 ms 4.450 ms 3.935 ms
4 amazon.tpix.pl (195.149.232.79) 27.779 ms 10.845 ms 4.228 ms
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
└───────────────────────────────────────

┌───────────────────────────────────────
├─────── Testing 76.76.21.241

PING 76.76.21.241 (76.76.21.241): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2

— 76.76.21.241 ping statistics —
4 packets transmitted, 0 packets received, 100.0% packet loss

1 192.168.100.1 (192.168.100.1) 3.282 ms 1.930 ms 0.989 ms
2 10.10.170.2 (10.10.170.2) 3.471 ms 4.589 ms 3.498 ms
3 r-b1.skynet.net.pl (109.206.192.3) 6.126 ms 20.655 ms 4.554 ms
4 amazon.tpix.pl (195.149.232.79) 35.578 ms 31.511 ms 49.149 ms
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
└───────────────────────────────────────

┌───────────────────────────────────────
├─────── dig vercel.com

; <<>> DiG 9.10.6 <<>> vercel.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 22343
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;vercel.com. IN A

;; ANSWER SECTION:
vercel.com. 32 IN A 76.76.21.9
vercel.com. 32 IN A 76.76.21.142

;; Query time: 10 msec
;; SERVER: 194.153.119.3#53(194.153.119.3)
;; WHEN: Wed Jul 17 14:17:33 CEST 2024
;; MSG SIZE rcvd: 71

└───────────────────────────────────────

┌───────────────────────────────────────
├─────── dig vercel.com via 8.8.8.8

; <<>> DiG 9.10.6 <<>> vercel.com @8.8.8.8
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 64678
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;vercel.com. IN A

;; ANSWER SECTION:
vercel.com. 389 IN A 76.76.21.93
vercel.com. 389 IN A 76.76.21.142

;; Query time: 5 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Wed Jul 17 14:17:33 CEST 2024
;; MSG SIZE rcvd: 71

└───────────────────────────────────────

┌───────────────────────────────────────
├─────── dig vercel.com via trace

; <<>> DiG 9.10.6 <<>> vercel.com +trace
;; global options: +cmd
. 78143 IN NS c.root-servers.net.
. 78143 IN NS e.root-servers.net.
. 78143 IN NS k.root-servers.net.
. 78143 IN NS h.root-servers.net.
. 78143 IN NS m.root-servers.net.
. 78143 IN NS g.root-servers.net.
. 78143 IN NS b.root-servers.net.
. 78143 IN NS f.root-servers.net.
. 78143 IN NS a.root-servers.net.
. 78143 IN NS i.root-servers.net.
. 78143 IN NS d.root-servers.net.
. 78143 IN NS j.root-servers.net.
. 78143 IN NS l.root-servers.net.
. 78143 IN RRSIG NS 8 0 518400 20240730050000 20240717040000 20038 . uUmk7apGIRWnaOe9/QWA7aKWPC/sD+g2DR4+dc7RRzAgeIUxyuZ1PdEt Xh+oLEL+ZTgLH+gOoSDEAHt5kmbnc6DoTbxUAkGGXu69qn7szrbWdCeS 85AkEZdHkWRjMp1uNAG7s8wJzNCAH6o1maTip8FowNx9F+1/GfHjBzQD PItZC8OGZN4EWOrjFNM4D+8Cn8l055iUsP+R8t/ea8OU7BqXEztAeX0i X5wwUyhrSwhZxuDl0A0pPKxAvyUKFQOqc0pTnu4ddCqCPlxFa9TFlo+v 2SHdZlPc2rWzgkYT/ccuXRRKptdTXhZvaJofS9xiHAdfKz54wQpDPjGJ NVwFCg==
;; Received 525 bytes from 194.153.119.3#53(194.153.119.3) in 5 ms

com. 172800 IN NS e.gtld-servers.net.
com. 172800 IN NS k.gtld-servers.net.
com. 172800 IN NS i.gtld-servers.net.
com. 172800 IN NS b.gtld-servers.net.
com. 172800 IN NS h.gtld-servers.net.
com. 172800 IN NS d.gtld-servers.net.
com. 172800 IN NS g.gtld-servers.net.
com. 172800 IN NS f.gtld-servers.net.
com. 172800 IN NS a.gtld-servers.net.
com. 172800 IN NS c.gtld-servers.net.
com. 172800 IN NS j.gtld-servers.net.
com. 172800 IN NS m.gtld-servers.net.
com. 172800 IN NS l.gtld-servers.net.
com. 86400 IN DS 19718 13 2 8ACBB0CD28F41250A80A491389424D341522D946B0DA0C0291F2D3D7 71D7805A
com. 86400 IN RRSIG DS 8 1 86400 20240730050000 20240717040000 20038 . prbmoO/AX6ij709aXD8p6cEqHnigAvgN/3uFtySqeIsCB+x1EShoil0n 8K2J0nw0nriKIjctSu/q0T9og/H1NPf9N6/8/tuiIs852+q9k+3i7Opb fOpTzrADdptY/teMPkc17RPa5P6s62JpVjdDR3jCoULlj+EBoVlC2B/t yrWwoNurF26sgTA2H4klls6fkAxxFrLP407qA2NphRgBB5NSIXPYp4wE b+BLDPqyN1WY5Cq8Jy0qm09+SJzadcI0vaTTEZl1ZlxEntk56cH6MJMV 5y9ypSRTVRVwCpXXfsJj2Igc0VzjLSHplAcU9ej3nqNcRbGoPFxZEQOG gXrn8A==
;; Received 1170 bytes from 202.12.27.33#53(m.root-servers.net) in 32 ms

vercel.com. 172800 IN NS e.zeit-world.com.
vercel.com. 172800 IN NS f.zeit-world.net.
vercel.com. 172800 IN NS b.zeit-world.org.
vercel.com. 172800 IN NS a.zeit-world.co.uk.
CK0POJMG874LJREF7EFN8430QVIT8BSM.com. 86400 IN NSEC3 1 1 0 - CK0Q3UDG8CEKKAE7RUKPGCT1DVSSH8LL NS SOA RRSIG DNSKEY NSEC3PARAM
CK0POJMG874LJREF7EFN8430QVIT8BSM.com. 86400 IN RRSIG NSEC3 13 2 86400 20240724065005 20240717054005 59354 com. vnzkcjdR9+6XWPdUOrhWqY2Jo87+5xHzUhC3cSjeJsGIfvCxtU2l0Zfd gVSMWNucJTxD15jEP5q+KmQpbSIBwA==
H36GGK870SDCMHN26R591BA2HBPCCRPR.com. 86400 IN NSEC3 1 1 0 - H36H4M8561H05ISFKACG22O8OCD16855 NS DS RRSIG
H36GGK870SDCMHN26R591BA2HBPCCRPR.com. 86400 IN RRSIG NSEC3 13 2 86400 20240721005644 20240713234644 956 com. ghryhEru5rFTIWeWmDgf37hviJq5IWdhD36iEzHIZpdAT4B46Xblpc7e 7cDy/y78LizFxnnVVBBttk78BCk4wA==
;; Received 559 bytes from 192.31.80.30#53(d.gtld-servers.net) in 22 ms

vercel.com. 1800 IN A 76.76.21.142
vercel.com. 1800 IN A 76.76.21.22
;; Received 71 bytes from 198.51.45.13#53(b.zeit-world.org) in 22 ms

└───────────────────────────────────────

┌───────────────────────────────────────
├─────── Output of vercel.com

  • Trying 76.76.21.164:443…
  • connect to 76.76.21.164 port 443 failed: Operation timed out
  • Trying 76.76.21.142:443…
  • connect to 76.76.21.142 port 443 failed: Operation timed out
  • Failed to connect to vercel.com port 443 after 150007 ms: Operation timed out
  • Closing connection 0

└───────────────────────────────────────

┌───────────────────────────────────────
│ Time elapsed: 986 seconds
│
├─────── FINISHED
└───────────────────────────────────────

Thanks in advance for any help.

1 Like
2

Hi @nelsonoftrafalgar!

Welcome to the Vercel Community :raised_hands:

I’ve passed your output internally and we’ll get back to you shortly. For now, I’d like to also cross-post this community guide we published yesterday that may help.

3

Hi @pawlean
Thank you for the quick response.

1 Like
4

Hi @nelsonoftrafalgar!

I’m just following up to let you know that we’ve identified an issue with the ISP and working on resolving the issue. I’ll keep you up-to-date on this thread.

Thank you for your patience :pray:

6

Hello @pawlean , i am having similar issue from past 3 days. please suggested step to resolve it.

Thanks

7

Hi @nayan-gyizer! Welcome to the Vercel Community :smile:

Could you follow the post here? Resolving IP Blocking Issues

8

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.

9

Hi, @nelsonoftrafalgar! I’ve sent you a direct message with an update.