Had the same problem last year, but with another domain. I’ve set up my Visa card as the default payment method, all went well. Now I got an email saying that the renewal was unsuccessful. I didn’t get any notifications about renewal attempts from my bank, just like last year.
Since I’ve lost the domain last time because I couldn’t manually pay for it, can someone from the Vercel team send me an invoice for my domain to my email? The domain is stojic-elektro.com.
Thank you in advance.
The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points.
You can also use v0 to narrow down the possibilities.
Hi there,
Can you create a Billing > Domain Renewal type ticket using Help? Our team can look into this. Thanks!
I’ve submitted a ticket and now I’ve got another email about another automatic renewal attempt failure and I can’t see the attempt on my bank app. It’s the same as last year, for some reason I’m not getting charged automaticly and therefore can’t renew my domain.