Subdomain ownership verification

[frenico]

I am reaching out to seek assistance with the ownership verification process for my custom domain. My custom domain that I plan to use with vercel is structured as go.subdomain.domain.tld. Currently, I have DNS management capabilities only for subdomain.domain.tld.

However, I have encountered an issue where the verification TXT record is required to be placed at the root domain (domain.tld), which I do not manage. Could you please provide guidance or an alternative method to complete the ownership verification under these circumstances?

[amyegan]

Hi @frenico. The TXT record does need to be at _vercel from the root domain. If it’s a shared domain, like at a large organization or university, you can work with your IT administrator to get the record added.

You can find more info about the process in this post:

Custom domain verification

Overview After adding and configuring a custom domain, some users may need to verify their domain. “The domain may already be associated with another account.” This message appears for various reasons: The domain is already owned by another team. You’re trying to use a subdomain from a larger organization (such as a university). The domain you purchased was previously owned by someone else who used it for a Vercel project. Solution To resolve this, you typically need to add a TXT record to …