Request for Refund - Mistaken Domain Purchase

Help
1

Hi Vercel Support Team,

I accidentally purchased the wrong domain through Vercel. I intended to buy navigateco.ca for a client but mistakenly bought navigateca.co instead.

The client does not want the incorrect domain, and I purchased it today, 11th Nov 2024. I kindly request a refund for this mistaken purchase.

Please let me know if any additional information is needed to assist with this request.

Thank you for your help!

2

Hi,

Can you create a Billing ticket using Help form so we can take a closer look?

3

Thank you for your response.

I’ve submitted the case as requested, and the case ID is #311764. I’ve also attached the invoice and receipt for your reference.

Please let me know if you need any further details to assist with this request.

Best regards,
Goodness Igunma

1 Like
4

Thanks for sharing the case number! It looks like a Customer Success Engineer was able to fix it for you earlier today :slightly_smiling_face:

5

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