Hobby Plan Paused due to a attacker(s) making millions of requests per second to my project

[metaphysics0]

Hello amazing humans at Vercel,
I have a website that was actively used by a few hundred people a day, https://www.songsterr-downloader.com/

You can see the dedicated community this project had on reddit / github by searching Songsterr Downloader. (Also #1 on google)

Today i woke up to many complaints from my users stating that the website is down, and looking at my web analytics, i saw that a user from germany was making 300K+ requests per day

I have since enabled ‘i am under attack’ mode via the firewall pane, but is there anything I can the support team can do to enable the website again?
Thanks

[pawlean]

Hi, @metaphysics0!

Sorry to hear about this. Could you raise a support case under “usage” over at https://vercel.com/help?

Let me know if we can help with anything else!

[versecafe]

temporary quick fix is throwing up block all german traffic, not a perfect solution but works if you need something up immediately while awaiting proper support on firewall policies