Cannot log in using Github authentication method in Chrome

[claudio-darkkenergy (Claudio)]

After signing out of my account, I’m unable to log back into my Vercel Dashboard using Chrome on MacOS. However, I can log in when in incognito mode. I don’t get it.

My authentication method is Github. The Authentication page never redirects me as it should. If I go directly to my dashboard URL, I’m redirected back to the Login page. I’ve logged out of both Vercel & Github serveral times, updated Chrome, and restarted it. Also, I did clear all storage from Chrome to see if that would help.

I have the .har file, as well as a console.log saved file. However, since this is on the community forum, I don’t think I should upload those here.

Account level: Hobby
Machine details: Apple M1 Max, 64 GB, macOS Sonoma 14.6.1 (23G93)
Browser: Version 128.0.6613.138 (Official Build) (arm64) - up to date

[pawlean (Pauline P. Narvas)]

Hi, @claudio-darkkenergy! Welcome to the Vercel Community

That is odd! Could you try the following?

Even though you mentioned clearing all storage, let’s do a targeted clear of cache and cookies again:

1. Open Chrome
2. Go to Settings > Privacy and security > Clear browsing data
3. Select “Cookies and other site data” and “Cached images and files”
4. Set the time range to “All time”
5. Click “Clear data”

Sometimes browser extensions can interfere with authentication processes. Try disabling all extensions temporarily:

1. Go to chrome://extensions/
2. Toggle off all extensions
3. Try logging in again

Ensure your system’s time and date are set correctly, as this can affect authentication:

1. Go to System Preferences > Date & Time
2. Make sure “Set date and time automatically” is checked

Try logging in using a different browser like Safari or Firefox to isolate if it’s a Chrome-specific issue.

Let us know how you get on!

[claudio-darkkenergy (Claudio)]

Hello @pawlean! I completed the steps for clearing browser data and toggled off all the extensions. I was able to log in without any issues after that.

I have a feeling it was an extension causing the issue since I previously cleared all the Application Storage items using Developer Tools. Then again, this would have only cleared the storage for that specific “application” vs. all of Chrome.

Thanks for getting back to me and helping to resolve my issue. Much appreciated!

[pawlean (Pauline P. Narvas)]

Great to hear it works now, @claudio-darkkenergy!