Vercel Domain Issue With Neon DB

Help
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1

i purchased a domain from vercel and added it successfully to my project that’s hosted also in vercel
but the new purchased domain is not working with my DB I’m using neon postgres
It works on localhost
It works with the old domain
Prisma connection string and pooling are correct
Env vars are correct
No preview/prod mismatch

:backhand_index_pointing_right: The most probable root cause is Neon IP or domain restrictions

currently any call to DB is 500

with no log from neon or anything to do from vercel side
I created that DB from vercel and cant access its dashboard from anywhere to even know where is the issue

please where to manage domain restrictions

2

The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points.

You can also use v0 to narrow down the possibilities.

3

Hi @ghamry, welcome to the Vercel Community!

Sorry, that you are facing this issue.

You can access your Neon databases directly from the https://console.neon.tech.

To me it doesn’t seem related to the domain because your application must be accessing the Neon database from a backend environment.

Can you share any error logs from your Vercel function logs?