Recover Recently (1 day) Expired Vercel Domain - Production Downtime

[rishipr (Rishi Prasad)]

Case #: 324457

I have not yet heard back on my Domain Recovery ticket that I filed above with Billing via the Support desk.

I have opened a ticket to recover a domain that expired yesterday (the card wasn’t working, and I didn’t see all the email reminders). The domain I need to recover is https://ibvine.io/.

I have updated the card on file, which the Support team can charge and use. I need the Support team to recover the domain ASAP.

I would have expected domain recovery within such a short period of expiry to be accessible in a self-service manner via the Vercel platform, instead of having to wait for the Support team to triage and fix this (over the holiday season, no less).

[system]

The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points.

Troubleshooting domains

You can also use v0 to narrow down the possibilities.

[swarnava (Swarnava Sengupta)]

Hi,

We have renewed your domain and reached out to you about more details!