Unsubscribe page Interaction behavior is strange

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1

I am a non-native English speaker

When I click on All Communications and then uncheck it, the other available options are not unchecked visually. But logically it is unchecked state.

I am not able to give my own page, I reproduced the problem on both vivaldi browser and firefox.

2

Hi, @cosing! Welcome to the Vercel Community :raised_hands:

Thanks for raising this - could you share a screenshot of what you mean? Apologises, I didn’t quite understand :pray:

3

I just woke up.

I’ll describe the steps below

  1. Open this page and check the All Communications box.
    Everything is working fine.
  2. Uncheck All Communications box
    image
    image573Ă—842 44.4 KB

I “see” that it is didn’t uncheck any of the other options on page.So I had to uncheck the boxes one by one, but soon I realized that something wasn’t right and I had to press the option twice to cancel it.

Was my mouse causing the problem? Not really, going back to this image, you can see that the Unsubscribe button is grayed out.This is because the buttons that are visually checked are actually unchecked, which explains why they need to be clicked twice.

When I click the first time that option box responds from actually unchecked to checked, and the Unsubscribe button underneath lights up to indicate that it can be clicked. The second time it switches from checked to unchecked, which is also visually consistent

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4

Thanks for the detail, @cosing! :pray:

Let me share this internally.

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6

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