The service rejects a Russian bank card when paying for a premium plan

I would like to be able to pay for your service from Russia. When entering bank card details, a message appears - card declined.

Hi,

Can you a create a Billing ticket using Help form so our team can review this?

1 Like

Hello, I tried. But for some reason I can’t select a project, it says there aren’t any. Because of this I can’t fill out the application fully. Because of this the application isn’t sent.

Снимок экрана 2024-09-19 102818

Thanks! I will investigate the help form issue. Here is the latest update that you can find out about our payment gateway for Russia sanction: Sanctions on Russia and Belarus : Stripe: Help & Support.

What should I do? Is there any payment method?

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.