Permanent Problem Cloning Repository During Build Process

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Hi guys,

I am experiencing an issue while deploying my project on Vercel. The build process fails with the following error message:

[14:46:48.103] Running build in Washington, D.C., USA (East) – iad1
[14:46:48.210] Cloning github.com/erbanku/xxx (Branch: main, Commit: 8c2aee3)
[14:46:49.279] There was a permanent problem cloning the repo.
[14:46:50.181] Previous build cache not available
[14:47:33.279] There was a permanent problem cloning the repo.

Additional Details:

  • Region: Washington, D.C., USA (East – iad1) and tried on other regions too

I’ve confirmed that the repository exists and is accessible. However, the build process consistently fails during the cloning step.

Could you please help me investigate the root cause of this issue? Let me know if you need additional information or logs from my side.

Looking forward to your assistance.

2

Hey @erbanku! It looks like github.com/erbanku/xxx is either a private repo, or maybe just a placeholder you entered here to keep the name private. :smile: Some solutions to try:

  • Verify GitHub Status: Check if there are any ongoing issues reported on the GitHub Status page that might affect the cloning process. There are no issues on the status page at the moment, but I see an incident from a couple of days ago that may have caused this issue for you: Disruption with some GitHub services
  • Check GitHub Permissions: Make sure Vercel has access your GitHub repository. Sometimes, permissions can be inadvertently changed and cause issues with cloning.
  • Reconnect the Project to GitHub: Visit your project’s Git settings page on Vercel (e.g. https://vercel.com/[your-project]/settings/git) and try to disconnect and reconnect your project to GitHub. I’ve seen this fix similar issues in the past.
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