I attempted to delete my team, but I encountered the following error:
“You have incurred overages for this billing period. Please visit your team’s invoices or usage information for more details. Before deleting your team, please resolve any outstanding balances.”
However, I have checked the invoices and found no outstanding balances.
I should be able to delete the team if there are no unpaid invoices or overages.
Thank you for your support.
Hi,
Could you create a Billing ticket using Help so our team can review this?
I looked into it, but I don’t know how to create a billing ticket.
By the way, here is my information:
I recently downgraded my Team plan.
Is my understanding correct that I will not be charged $20 from next month onwards?
If I will not be charged, it’s okay if the Team cannot be deleted as a worst-case scenario.
Invoice Number: 82C7EA96
Project Name: Nagi Someya’s projects
My Email Address: nagisome1234@gmail.com
I can confirm you are on Hobby Plan right now and you will no longer be charged in future. We also recommend reading our Fair use Guidelines to learn more what is allowed on Hobby plan.
Thank you very much for your kind attention.
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