Cannot connect GitLab account

hello,

we would like to test a Pro team account to integrate vercel in our company Nextjs projects.
Created an account but upon trying to connect GitLab we cannot neither connect the company gitlab account or import a “third party” repo with direct link…

any hint??? :frowning:

tyvm

Hi @tt-arkageit. The GitLab integration should let you connect with your GitLab repos. Do you see any error messages in the UI or browser console?

just the error toast stating username or password are invalid!!! it’s crazy!
we cannot go ahead with anything :frowning:

could it be connected to the fact that we are a company and in some ways, there are some steps we missed while registering??

:point_down:

PS: already tried the solutions suggested by the bot, also via “sh git” :frowning:

@tt-arkageit It seems like it is an issue with your login details? Can you login like normal on GitLab?

of course i can :frowning:
that’s why I either opened an issue and a topic here…

I don’t remember as I wasn’t in charge at the time, if there are different versions of gitlab that may collide with some integration steps…

If you’re using self-managed GitLab then that may be the cause of this login error. Vercel is trying to connect to gitlab.com rather than a private instance. You can deploy from self-managed GitLab with Vercel using the CLI and a customized GitLab Pipelines

If you’re using standard GitLab then something else must have caused the problem. Since the error came from the gitlab.com/users/sign_in page, Vercel doesn’t have any specific information about what is going wrong. Please contact GitLab Support. They should be able to help you figure out why your login is not working.

thank you for you hint: maybe that could be the solution, as you correctly guessed our situation.
I’ll keep you posted, as I do believe that is the question and yours… the solution! :slight_smile:

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Hello there, here from Arkage team tech.
I’m trying to create a CD/CI pipeline. After seeing the How can I use GitLab Pipelines with Vercel? guide I created the gitlab-ci.yml, created the vercel cli project and added to gitlab the required variables BUT,
when I try to merge a pull request to the main branch I recieve an error from GitLab “There has been a timeout failure or the job got stuck. Check your timeout limits or try again”.
Do we have some logs in order to fix these problems?
Thanks,
Emanuele

Thanks for giving it a try, @emanuele18! Since you received the error from GitLab, you would need to access logs from there. I don’t know enough about GitLab logging to offer much guidance on that, but the GitLab Support team should be able to help you find what you need.

I found a couple of Stack Overflow posts that also talk about configuring timeout limits. Sharing them here in case they help you.

You can also use Vercel CLI from your local computer to deploy from source. Running it from your local environment can help you check if there are any problems with the deployment that may have caused the pipeline timeout error.

Hi Amy, thanks for your reply. I have found a log from GitLab. Basically it says which the problem is which I don’t have runners, but in your Guide I didn’t found any mentions about runners. Do you have some suggestions? Or I have to contact GitLab support?

Thanks

I’ve installed a runner on my local machine for testing purpose and now the pipeline starts but I get this error: Error: You defined "--token", but it's missing a value.
Do you know why?

Did you add VERCEL_TOKEN , VERCEL_ORG_ID , and VERCEL_PROJECT_ID as CI/CD variables?

yes I did. I followed all the guide

I’m not sure what would cause the variable to be missing a value. Since the error is happening on GitLab, the their support team will be better able to help you identify the source of the problem.

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