Adding custom subdomain FAILED

[ametaw (Ameta)]

Anyone dealt with this issue before?

[system]

The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points.

Troubleshooting domains

You can also use v0 to narrow down the possibilities.

[amaanmuhammad]

Same issue here, seems to be the case for any domain added in the case for me

[swarnava (Swarnava Sengupta)]

Hey there,

This should be fixed now. We apologies for the inconvenience.

[msbarber]

All my existing domains and new domains have the following error text on them:

“Failed to Load Domain”
“An unexpected internal error occurred”

This same error text shows up when I create a new domain too. My existing domains resolve properly but I cannot configure new domains.

The /GET request for my domain configurations resolve as 500 with the following payload:

{
“error”: {
“code”: “internal_server_error”,
“message”: “An unexpected internal error occurred”
}
}

This is not specific to just one project it seems to be happening to all my projects. I couldn’t open a direct ticket as this issue would require a pro plan for support.

Any ideas?

Thanks.

[ametaw (Ameta)]

I’m getting the same error, might be a vercel issue?

[msbarber]

This is what it seems like.

[rentalhost]

Hello!

I’m trying to manage the domains for my project, but I keep receiving the error message: ‘Failed to Load Domain.’ The domains are currently working, but I’m unable to edit them anymore. I asked a friend to check, and they’re experiencing the same issue. Additionally, I can’t add new domains or make any changes to the existing ones.

I am receiving:

https://vercel.com/api/v6/domains/(domain)/config?strict=false&teamId=team_(hash) 500 (Internal Server Error)

Thank you for your help!

[makstserah]

I ran into the same problem. I have a working domain, but I get the same error

[amaanmuhammad]

I am also getting the same issue, i tried multiple domains and tried recreating my project but nothing seems to work hopefully this gets fixed ASAP